Archive for August, 2007

What Can You Do When Someone’s Got Your Credit Card Number?

After cancelling my credit card and having my credit card company re-issue me a new one, I had a good talk with a friend of mine who works for the Mountain View Police Department.  I asked him if we could find out who took my credit card number and pay them a late night visit, a la the TV show, Cops.  Of course, I would bring my friend, Mr. Louisville Slugger, and my friend in the MVPD could bring the real firepower.  Unfortunately, I was advised that vigilanty justice, however good it might feel, wouldn’t be my best option.  

My friend suggested that since I lived in Los Altos, I should file a police report with the LAPD. So I did.  I met with officer Scott Sweezey.  He ask some questions and took some notes but until I had the actual credit card bill detailing the unauthorized charges, he wouldn’t be able to investigate much.   Officer Sweezey suggested that I contact the three credit companies (TransUnion, Experian, Equifax) to put a flag on my account.   I also went to annualcreditreport.com where I ran a free check on my credit.  This is the best site if you have questions about your credit…..and you’re allowed one free credit check per year.   The site also allows you to place a “fraud alert” on your credit cards which lets potential creditors and others know that you may have been a victim of identity theft.  I also found a link to the FTC consumer protection website, where I learned even more about how to protect myself from identity theft.  There is a good video that details victim’s horror stories as well as showing consumers how to protect their indentity.

Meanwhile,  I am still waiting for my monthly statement to see what “I purchased.”

What can you do when you have had your credit card stolen,” a true life nightmare.

According to this week’s Los Altos Town Crier’s main story; Phishers, scammers targeting Los Altos, 22 cases of identity theft and fraud have been reported in Los Altos since February.  A telephone call to my home early Monday morning informed me that I was soon to be number 23. 

That call came from my credit card company asking me if I could locate my credit card.  I pulled it out of my wallet and she proceeded to quiz me about my recent purchases.  “Did I make a charge for one dollar early Sunday morning?  Did I make a $90 charge from a web retailer? Did I Purchase a $400 Palm pilot just after midnight? Did I Purchase tickets from Jet Blue for $600?  As more and more questions were asked, the more upset I got.  Some #^%& has my credit card number and is running up my card big time.  I immediately cancelled my credit card. 

Now you have to see that I had always prided myself on being very safe with my personal information.  I never responded to any inquiries about personal information over the phone.  I rejected all the e-mail phishing scams that “suspicious activity was occuring with my bank account” or “paypal had suspended my account and by just “clicking here” I could update all my information online.”  I even got cocky once when I was contacted by that ever popular Nigerian attorney who had tons of free money but needed an account in the US to wire the money to.  Oh yes, he would even split the money 50/50 if I helped him!  I replied that I had forwarded his e-mail to a friend of mine who works for the FBI in the White Collar Crimes Division.  Yes, I do have a friend in the FBI who does white collar crime but no I didn’t forward it to him.  Funny, after I sent the reply, I thought what an idiot I am…if anything, I might have just got this guy more upset.  Next time….What do I do?


 

August 2007
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